Returns / Refunds

GOSMART commits to satisfy every customer buying products through its website. However, if you are unsatisfied with any purchase, please contact us immediately using the form below and our team will assist you on a priority basis. Generally, items are only returnable if the item is faulty or an incorrect item was sent due to an error on our part.

GOSMART requests that all returned items should be unused and must be returned in its original packaging with all the contents of the item packaging included.

Ideally, GOSMART will ship out a replacement product at its own cost. However, if you opt for a refund, GOSMART will do its best to issue the refund within 14 days.